DA SILVA' RESUME

CARLOS A. F. DA SILVA 29 Cottage Ave – Suite 3 Quincy 617-294-3819 info@carlosafdasilva.com

EXPERIENCE

BRAZILIAN TOTAL ASSISTANCE, INC.

Founding Executive Director 2007-present

• Facilitated the transition of Brazilians in acculturating to the United States • Provided social services including citizenship assistance, employment workforce training, health care education and consumer, civil rights and public safety advocacy • Provided referrals to charitable and non-charitable providers • Translated for the community at district and immigration courts • Filed immigration forms • Collected monies owed by employers • Resolved conflicts at the work site and place of residence • Worked in Partnership with Census 2010

CAMBRIDGE PORTUGUESE CREDIT UNION, INC. (CPCU)

Business Development Officer 2007-2009

• Introduced the Brazilian and Hispanic community to the Credit Union • Assisted with the development of new business services • Developed new accounts, loans and deposits • Represented CPCU at Chambers and Community Affairs • Assisted Marketing Manager with targeted marketing initiatives • Performed various managerial functions as directed

AMERICA 24/7 BUILDING SERVICES

Owner/Chief Administrator 2004-2007 • Solicited new contracts • Managed accounts • Inspected job sites for quality control • Hired and trained new employees • Conducted payroll

ACME/PIONEER BUILDING SERVICES Operations Manager & Director of Labor and Employee Relations 2002-2004 • Managed daily operations of the organization • Supervised 200 full time union workers • Hired, trained and conducted performance reviews for all employees • Reviewed payroll and employee’s benefit eligibility • Ensured clients were provided exceptional customer service • Addressed and resolved issues • Served as company liaison and collaborated with the union to settle grievances • Inspected work sites for quality control

SERVICE EMPLOYEES INTERNATIONAL UNION Senior Union Representative/ Grievance Center Supervisor 2000-2002 • Supervised employees handling grievances at Steps I & II • Processed grievances at Step III and arbitrated cases • Negotiated contracts as chief negotiator • Handled NLRB filings and hearings • Represented SEIU at Community and Political affairs • Represented SEIU as board member of Greater Boston Labor Council and Worc./Framingham L. Council • Audited and reviewed employer’s books for failure to pay Health and Pension on behalf of employees • Performed special tasks for SEIU management

Business Agent 1996-2000 • Represented over 4,000 members in 30 bargaining units • Interpreted and negotiated contracts • Administered grievances from Step I trough the arbitration procedures • Organized union members and non-members • Mobilized membership rank and encouraged members to participate in demonstration, political actions and meetings, including voter GOV

Field Representative/Organizer 1994-1996 • Represented over 2,500 members in 20 bargaining units • Interpreted and negotiated contracts • Administered grievances from Step I trough the arbitration procedures • Organized union members and non-members • Handled NLRB filings of ULP’s and hearings • Mobilized membership rank and encouraged members to participate in demonstration, political actions and meetings

EDUCATION

NATIONAL LABOR COLLEGE, Silver Spring, MD Bachelor of Arts, Union Leadership and Administration - Cum Laude – Commencement Speaker

QUINCY COLLEGE, Quincy, MA Associates in Science, Business Administration/Labor Management Relations – Cum Laude

SUFFOLK UNIVERSITY, Boston, MA Certificate of Participation on the program Initiative for Diversity in Civil Leadership

MASSACHUSETTS STATE HOUSE/COMMOMWEALTH LESGISLATIVE SEMINAR Certificate for Participation in Studies of State Legislation Initiative

AMERICAN ARBITRATION ASSOCIATION Certificate for Participation in Labor Law and Legislation

SKILLS MS Office, Fluent in Portuguese and Spanish (translator/interpreter)

VOLUNTEER ACTIVITIES

• Delegate - Massachusetts Democratic Party Elected 04/05/06/07/08 & 2009 • Member of Hingham Democratic Committee 2007 - present • Affirmative Officer of Hingham Democratic Committee 2008 - present • Logia America AF & AM – Massachusetts Freemason - Past President and Grand Ambassador 2001 - present • Member of the Advisory Board of Mass Care 2006 - present • Member of LIONS Club – Quincy, Massachusetts. 2007 - present • Executive Board Member of Massachusetts Alliance of Portuguese Speakers (MAPS) 2001 - 2007 • President of Board of MAPS 2005 - 2007 • Vice President of Board of MAPS 2002 - 2004 • Treasurer of Board of MAPS 2001 - 2002 • Executive Board Member of the Brazilian Immigrant Center 2001 - 2003 • Citywide Representative to Quincy Public Schools – 2002 - 2007 • Chairmen of Quincy Ward 2 Democratic Committee 2005 - 2007 • Coach with Quincy Youth Soccer Association 2002 - 2006 • Executive Board Member of the Greater Boston Central Labor Council 1999 – 2002 Executive Board Member of the Framingham/Worchester Labor Council 1999 -2000